How do I get a refund from Icelandair if I cancel my flight?

Suppose you cancel your flight with Icelandair and are wondering about getting a refund. In that case, it's essential to carefully review the airline's refund or cancel policy before booking your flight and to reach out to Icelandair if you have any questions or concerns about canceling and receiving a refund. However, if you seek to request a refund from the airline for a canceled flight, you must get through it. 

  • Go to the airline's website or call their customer service number.
  • Provide your flight information, such as the booking reference number and travel date.
  • Continue to explain why you are canceling the flight while canceling, 
  • After that, to request a refund from the airline, the refund request form opens,
  • Enter all the essential information in the form.
  • Also, you must follow all the instructions provided by the airline to request a refund.
  • The airline will typically process your refund within 7-10 business days. The reimbursement will be issued to the original form of payment.

Icelandair cancellation policy

Icelandair's cancellation policy depends on the fare type and the time of cancellation. Here are the general rules:
Suppose you book a ticket through Icelandair's booking channels and cancel within 24 hours of purchase. In that case, you will receive a full refund minus the ticketing fee (if applicable) without paying any cancellation fee to the airline. It applies to all fare types, including Economy Light.
Economy Standard: Non-refundable, but you can amend the flight for free up to 24 hours before departure.

Economy Flex: Full refund if canceled within 24 hours of purchase and more than 2 days before departure. Otherwise, a 50% refund is available.

Saga Premium: Full refund if canceled within 24 hours of purchase and more than 7 days before departure. Otherwise, a 30% refund is available.

Saga Premium Flex: Full refund if canceled within 24 hours of purchase, regardless of departure time.

  • Also, cancellation within 24 hours of flying will take a penalty from their passengers. 
  • The 24-hour cancellation policy does not apply to group bookings of 10 or more, and it does not apply to bookings made through a travel agency or other third party.
  • Icelandair will issue refunds to the payment form, less than the applicable fees. Refunds may take up to 10 business days to process.
  • You are not required to pay any cancellation fee to the airlines when the airlines cancel your flight.
  • Airlines allow you to make free cancellations when you revoke the flight due to medical conditions, 
  • Icelandair charges a cancellation fee for canceling your flight, which varies on the fare type and the time of canceling the ticket.
  • Icelandair charges a no-show fee if you do not show up for your flight. The no-show fee varies depending on the fare type.

Does Icelandair have 24-hour cancellation?

Icelandair has a 24-hour cancellation policy for refundable tickets booked through their website or booking channels. To be eligible for a full refund, the ticket must be canceled within 24 hours of purchase, and the flight must be more than 2 days away. A cancellation fee may apply if the ticket is canceled after 24 hours of purchase. There are the specific conditions of Icelandair's 24-hour cancellation policy:

  • The ticket must be booked through Icelandair's website or booking channels.
  • The ticket must be canceled within 24 hours of purchase.
  • The flight must be more than 2 days away.
  • The cancellation fee may apply if the ticket is canceled after 24 hours of purchase.
  • The cancellation fee is waived for group bookings of 10 or more.
  • The refund will be issued minus the ticketing fee (if applicable).
  • You must contact them directly for a refund if you reserved your ticket through a travel agency or other booking source.

How can I contact Icelandair?

You can contact the Icelandair person through many ways, which help you connect with the live agent of the airline. However, if you search for how to get help through these ways, you will get a step-by-step process to communicate with the live agent. For that, you must get through the below things simply.


Call the Icelandair person:

  • Visit the official site of Icelandair
  • Seek for the “contact us” option, and pawl on that option.
  • Take the phone number 1 (800) 223-5500 and call the live person directly.
  • Speak with the customer service agent and communicate with them; sort out all conflicts.


Chat with the Icelandair agent:

You can directly connect with the airline person through chat mode; therefore, you must reach out to the customer service page to chat with the live person. Find the chat section, and write your issues to them. After that, you will get prompt and quick responses from them, which help you resolve all difficulties swiftly. 


Contact through the contact form:

Reach out to the customer service page of Icelandair.

Seek the contact form option and click on it.

In the form, you may enter all the necessary details with your queries 

And proceed to submit the form.


Connect via social media chat:

Icelandair is also available on social media, so you can connect with the live customer service person there. Therefore, you must go down the page to the bottom section, you will get all the social media options of Facebook, Instagram, Twitter, and LinkedIn, share your conflicts with the agent, and get prompt help from the live person.


Does Icelandair customer service offer 24*7 support?

Yes, Icelandair customer service offers 24*7 support to their passengers, which helps you in offering assistance whenever you need it. 


Can I get a refund if I cancel my flight?

Whether you can get a refund for a canceled flight depends on the airline's cancellation policy and the reason for the cancellation.

  • If Icelandair cancels the flight, you are privileged to a full refund, regardless of the reason for the cancellation. You do not have to pay any cancellation fees.
  • If you cancel the flight, your eligibility for a refund will depend on the airline's cancellation policy and the time of cancellation. 
  • Generally, you will be eligible for a full refund if you cancel the flight at least 24 hours before departure. 
  • However, you may have to pay a cancellation fee if you revoke the flight in 24 hours of flying the flight. The following factors may affect your eligibility for a refund: the type of ticket you purchased (refundable or non-refundable), the fare class of your ticket, the airline's cancellation policy, and the reason for the cancellation. 

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